Coronavirus FAQs

Monday 16-03-2020 - 17:20

Coronavirus - Students’ Union FAQs
Last updated: 17 March 2020, 14:00



What is the latest Coronavirus advice?


Based on the World Health Organization’s declaration that this is a public health emergency of international concern, the UK Chief Medical Officers have raised the risk to the UK to moderate. 


You can view the latest official information about coronavirus on the website.  


For advice relating to the University, please regularly check here.



Is the Students’ Union open?


Following the University's decision to move to remote learning, the Students' Union has made the difficult decision to close all buildings and venues from Tuesday 17 March. The SU Shop in Treforest will stay open until 12pm on Tuesday 17 March. All other services are now closed. 

Advice and support can be accessed from SU Officers via email: 

SU President -
Welfare Officer -
Education Officer -
Activities Officer - 

You can reach staff members via direct email or contact the Students' Union via emailFacebookTwitter or Instagram. We are endeavouring to answer all queries as quickly as possible, however, please note that there may be a small delay as we move to this new way of working. 

We are encouraging students and staff visiting the Students’ Union to follow the Government’s travel and hygiene advice, which you can view on the website.  



Will events be going ahead?


All events scheduled to take place in Students’ Union venues have been cancelled until at least after Easter.



Is the SU Leadership Race going ahead?


SU Elections will go ahead as normal.  


We encourage all students to read the candidate manifestos and material which will be published on the SU website prior to voting week.


Voting will take place on the Students’ Union website from 9am on Monday 23rd March – 6pm on Thursday 26th March.



Are Sports Fixtures going ahead?


In line with announcements from many of our national governing bodies and BUCS, all fixtures are suspended for the remainder of the season.  


Training for sports will no longer go ahead as planned this week. Please contact if you have a query regarding Sports Teams fixtures and training. 



I’m part of a Club or Society – what should we do?


All physical Club and Society activity should be suspended from Tuesday 17 March. We encourage all groups to continue to support each other and continue activity online if possible. 


All society bookings made for SU venues/facilities have been cancelled, until at least after Easter. Please contact if you have a query regarding your society.



I'm due to be paid through the SU - will I still receive payment for hours worked? 

Student payroll will still be run on a weekly basis as normal, although there may be some delay. Please continue to send timesheets for completed hours as normal.


What support is available?


We understand that this may be a difficult time for some, particularly if you have family or friends in any of the worst affected regions. 

We want to assure you that your health and wellbeing is a priority to us – and your Union is always here to support you. 


If you are feeling isolated or would like to discuss your wellbeing please contact your Students’ Union Welfare Officer, Shannon Lee (


For advice relating to your degree, please contact the Advice Zone or the Immigration and International Student team at USW. 

You can also find answers to a number of Frequently Asked Questions on the University website If you are unable to find a response to a question that you have regarding Coronavirus in the University FAQs, then please email  



How can you get in touch with the Students’ Union?


You can email the SU on or get in touch with us on Facebook, Twitter or Instagram.




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