There are some common-sense steps you can take to make it less likely that you would become the victim of theft:

• Register your valuable possessions for free on www.immobilise.com, and mark your property with a UV pen.
• Sign up to content insurance with Eindsleigh.
• Prevent burglaries
• Protect your bike
• Protect your car
• Protect your gadgets
• Register your bike with the University’s Bike Registration Scheme
• Register your car with the University’s Vehicle Registration Scheme

 

Crime Prevention Advice

There are ways you can avoid making yourself an easy target for criminals:

• Get a personal safety alarm to carry with you when you’re out. These are available free of charge from the Students’ Union (from the Info Desk). Please don’t use them for pranks – if people get used to hearing them used in non-emergencies, they can get accustomed to ignoring them.
• If you’re out walking alone, stick to busy, well-lit areas. Avoid risky shortcuts through alleys and deserted areas.
• Plan ahead. Know where you are going, how you are getting there and who you are meeting. Always plan your return journey, and inform friends of your whereabouts.
• Stay aware of your surroundings. Remember that chatting on the phone or listening to an mp3 can distract you from what’s going on around you.
• Walk confidently and avoid carrying too much at any one time. Always try to keep one hand free.
• Never accept a lift from a stranger or someone you do not know well- no matter how tired, wet or late you are.
• Be responsible with your personal belongings, and keep them secure and out of sight.
• If you witness or are the victim of a theft / robbery, it may not be safe to fight back against the criminal. Defend your life and your person at all times, but when it comes to property, don’t risk your life defending it.

Always report any criminal behaviour that affects you or that you witness to the police, because this could stop it happening to other students.

Handling money

Be safe and smart with your cash:

• When withdrawing money, do so at a well-lit and secure cash point, and be aware of those around you at all times. If you can, use cash machines located inside banks.
• Don’t be flash with your cash! Keep it safely tucked away out of sight.
• Check your statements for unusual spending. Contact your bank if you spot any unusual activity.
• Treat your bank cards like the rest of your valued possessions – keep them safe and secure at all times.
• Never write down your pin number or keep it with your card.

 

Useful numbers

It’s important to know, or have easy access to, the following phone numbers.

Emergencies in the UK	999
Emergencies in the EU	112
Medical problem (not life-threatening) in Wales or England	0845 46 47
To report a crime (if you’re not in immediate danger)	101
Security staff on your campus: Cardiff Glyntaff Newport City Treforest	Phone number 01443 668543 01443 483165 01633 435020 01443 482057
Nightline	01443 654 888
Directory Enquiries	118 226
Gas leaks / emergencies	0800 111 999
Animal rescue	0300 1234 999

 

Also find out and add to your phone:

• The numbers for reporting your bank cards lost or stolen. There may be a number to call from the UK, and a separate one to call if you are abroad

• The phone number for your landlord

• Phone numbers for your utilities providers

• An ICE (in case of emergency) contact in your mobile’s phone book. If you name a contact ICE, and you are injured or unconscious, emergency responders may be able to call your nominated person much quicker if they are marked as such in your phone.

 

Emergency

If you need an emergency response, call the emergency services on 999.

On the Caerleon campus, please also ring 01633 432082, or 555 from any University landline phone. The number is staffed 24h and on-campus first responders will assist you.

On the Newport City campus, please also ring 01633 435020, or 555 from any University landline phone. The number is staffed during building opening hours and first responders will assist you.

 

Medical emergency

If you witness or experience extremely serious situations, dial 999 and ask for an ambulance.

If you are on campus, phone security immediately so that they can give directions when the ambulance arrives.

• Treforest: 01443 482057
• Glyntaff: 01443 483165
• Atrium: 01443 668543
• Newport City: 01633 435020

 

Urgent medical care

For urgent medical problems, contact your GP or NHS Direct Wales: Phone 0845 46 47. The number is staffed 24 hours a day. Or visit the NHS Direct website

 

Fire

In case of an out-of-control file, call the emergency services on 999 and ask for the fire brigade.

 

Reporting a crime

If you need an emergency response, call the emergency services on 999. Emergencies may include being subjected to fear of immediate violence, or if you are in the process of having your property damaged / stolen.

If there is no emergency, call 101 to log your complaint.

If you require non-urgent assistance – for example if you are the victim of harassment or you would like to report suspicious behaviour or you simply want police advice and assistance – please contact the non emergency number 101.

Please also see the Local police contact details page. It includes information about PACT meetings, local police staff and more.