Student Safety & Crime Prevention
What the University/Union does to protect you
Mobile apps for safety
If you know the emergency phone number, and you have a good idea where you are when an emergency occurs, you should call it directly. If, however, you are travelling through foreign countries, or if you are in an unfamiliar area / place when an emergency occurs, it can be useful to have an app on your smartphone to help locate you for emergency services.
Personal Safety apps are fairly new and their effectiveness has not been proven or tested. Various apps exist, many of which charge one-off or subscription costs. These apps rely on setting up a list of contacts who can be contacted simultaneously if a person gets into trouble. However, in an immediate crisis, running away or ringing emergency services is likely to be safer than notifying friends and family through an app.
Twitter has an emergency alert system, allowing organisations such as the police to send messages during emergencies to users who opt in. When an alert is issued a user will receive a push notification, a text message and/or a message on their timeline with a special bell icon depending on user settings.
Twitter’s own page Using Twitter Alerts gives further information.
To sign up for any other police service first find their twitter username then go to https://twitter.com/xxx/alerts where xxx is the username.
There’s a list of police forces on twitter here.
Protect your property
There are some common-sense steps you can take to make it less likely that you would become the victim of theft:
Crime Prevention Advice
There are ways you can avoid making yourself an easy target for criminals:
Always report any criminal behaviour that affects you or that you witness to the police, because this could stop it happening to other students.
Be safe and smart with your cash:
It’s important to know, or have easy access to, the following phone numbers.
|Emergencies in the UK||999|
|Emergencies in the EU||112|
|Medical problem (not life-threatening) in Wales or England||0845 46 47|
|To report a crime (if you’re not in immediate danger)||101|
|Security staff on your campus:
|Nightline||01443 654 888|
|Directory Enquiries||118 226|
|Gas leaks / emergencies||0800 111 999|
|Animal rescue||0300 1234 999|
Also find out and add to your phone:
The numbers for reporting your bank cards lost or stolen. There may be a number to call from the UK, and a separate one to call if you are abroad
The phone number for your landlord
Phone numbers for your utilities providers
An ICE (in case of emergency) contact in your mobile’s phone book. If you name a contact ICE, and you are injured or unconscious, emergency responders may be able to call your nominated person much quicker if they are marked as such in your phone.
If you need an emergency response, call the emergency services on 999.
On the Caerleon campus, please also ring 01633 432082, or 555 from any University landline phone. The number is staffed 24h and on-campus first responders will assist you.
On the Newport City campus, please also ring 01633 435020, or 555 from any University landline phone. The number is staffed during building opening hours and first responders will assist you.
If you witness or experience extremely serious situations, dial 999 and ask for an ambulance.
If you are on campus, phone security immediately so that they can give directions when the ambulance arrives.
For urgent medical problems, contact your GP or NHS Direct Wales: Phone 0845 46 47. The number is staffed 24 hours a day. Or visit the NHS Direct website
Cardiff University of Wales Hospital
Tel: 02920 747747
Royal Glamorgan Hospital
Tel: 01443 443443
Royal Gwent Hospital
Tel: 01633 234234
In case of an out-of-control file, call the emergency services on 999 and ask for the fire brigade.
Reporting a crime
If you need an emergency response, call the emergency services on 999. Emergencies may include being subjected to fear of immediate violence, or if you are in the process of having your property damaged / stolen.
If there is no emergency, call 101 to log your complaint.
If you require non-urgent assistance – for example if you are the victim of harassment or you would like to report suspicious behaviour or you simply want police advice and assistance – please contact the non emergency number 101.
Please also see the Local police contact details page. It includes information about PACT meetings, local police staff and more.